
Bele Studio · Information
Legal notice (Specified Commercial Transactions Act)
So that you can shop with confidence, here is everything about our shop and our rules on payment, delivery and returns.
As of September 24, 2026
The Japanese version is the legally binding text; this translation is provided for convenience.
- Seller
- Trade name: Bele Studio (ベレスタジオ)Business operator: Bele Studio
- Head of operations
- Izabele Horoiwa
- Address
- Gunma-ken
- Phone number
- Disclosed without delay upon request.Please contact us through the contact form or by email.
- Email address
- izabele.h@belestudio.jpYou can also reach us through the contact form.
- Selling price
- The price shown on each product page. All displayed prices include consumption tax.
- Charges other than the product price
- Shipping fee: a flat ¥800 per order, anywhere in Japan (tax included). Shipping is free when the total price of the products is ¥8,000 (tax included) or more (gift wrapping is not counted).
- Gift wrapping: ¥330 per order (tax included). Only if you request it.
- Bank transfer fees, if you pay by bank transfer
- Internet connection and data charges for browsing the site and placing an order
- Payment methods
- Credit card (VISA / Mastercard / JCB / AMEX)
- Payment timing
- Credit card: Payment is confirmed when you place your order.
- Delivery timing
- Items in stock: shipped within 3 business days from the order date (from the day we confirm your payment, if you pay at a convenience store or by bank transfer).
- Made-to-order items: shipped as soon as they are finished. Each product page gives an estimated production time.
- After shipping, delivery usually takes 1 to 3 days (this varies by region).
- Order validity period
- If we cannot confirm your payment by the payment deadline for convenience-store or bank transfer payments, we will cancel the order.
- Returns and exchanges
Defective, damaged or wrongly delivered items
Please contact us within 7 days of receiving your order. We will exchange the product or refund you. The Shop pays the return shipping.
Returns and exchanges for the customer's own reasons
- Items in stock: accepted only if the item is unused and unopened and you contact us within 7 days of receiving it. The customer pays the return shipping and any bank transfer fee for the refund.
- Made-to-order and personalized items: returns and exchanges for the customer's own reasons are not accepted.
For details, please see "Returns and exchanges" in the terms of service and "Returns and exchanges" in the shopping guide.
- System requirements
- We recommend the latest version of Google Chrome, Safari, Microsoft Edge or Firefox.
The information shown is current as of September 24, 2026.
